Delivery & Returns

How we deliver

To lower our emissions as much as possible, we choose to deliver your new purchase straight from the brand itself - meaning no extra packaging and mileage. Please note, if you have purchased multiple products, they will be sent out separately.

Upon purchase, you will receive an order confirmation which will be followed with an email notifying you as soon as your order has been dispatched.

Delivery times and costs

UK Delivery

Free UK Shipping now available across all styles

Our brands aim to deliver within 3-5 working days.*

Need it next day? While we’re getting started, please get in touch with if you require next day delivery and we will discuss with the brand what’s possible.

International Delivery

Europe: Standard shipping £14.95. 

Our brands deliver aim to within 7-10 working days.*

Rest of World: £19.95. 

Our brands deliver aim to within 7-10 working days.*

Our brands ship to most countries, if you are uncertain, please email and we will confirm. 

* Please note that for made-to-order products, this window will vary as the item has to be handmade for you. Please refer to the product page's individual Delivery and Returns for further information. Thank you!

Customs and duties

For orders outside of the UK, customs, duties and taxes are the responsibility of the customer. We are unable to advise the amount as they vary by country depending on local imports legislation. If your order is subject to taxes and duties they will be charged to the customer and due upon delivery. Occasionally orders may be subject to delays, due to customs or extreme weather conditions. 


Returns and exchanges can be made within 14 days of receiving a purchase. The product must be returned unused and in a saleable condition. All original packaging, labels and tags must be returned with the product without having been tampered with.

You are responsible for any return shipping costs, taxes and duties for shipping the item(s) back to the brand and are responsible for the return until it reaches them, so please remember to ask for proof of purchase.

To process your return, please email with your order number. Once the return has been processed you will receive a return confirmation email. You can expect to receive a refund within 14 days of the brand receiving the order.